Privacy & Security Guarantee...

Apollo's Privacy Policy

1. What Information Does Apollo Collect & how is it used?

• For you to access sensitive price and valuable business information, we need to make sure you are trading or are planning to trade in the near future. The information we ask for during your login process helps us assess whether enquiries are genuine.
• Name, telephone, e-mail address, delivery address, credit/debit card number, it's expiry date and your billing address (if this is different from your delivery address), is all information that makes it possible for us to process and fulfil your future orders. Once we have it, you don’t have to input it again.
• The information you give us is stored securely and is used purely for purposes of contacting you with regards to your orders. Occasionally, we may notify you of important website developments, or new services. We also send out regular newsletters and support materials for traders. If you do not wish to receive those, you can simply opt out of this when registering your details with us.

2. What Steps does Apollo take to protect my information?

• Whenever you enter your personal information into the Apollo site - whether when placing orders or updating account information - all of your information is encrypted prior to transmission, using a secure server.
• In compliance with UK Data Protection Legislation, we also follow extremely strict security protocol, in storing and disclosing the information, which you have supplied to us. To prevent unauthorised access, we may sometimes require proof of your identity before we can disclose sensitive information to you.

3. Does Apollo use cookies?

• Cookies are used to offer certain site functionality. These cookies do not contain any information, which could identify you or allow your personal information to be obtained by third parties.
• However, you may use your Internet browser's advanced options to turn off your cookies. You will still be able to interact with the Apollo Website for the majority of key tasks (adding items to your shopping basket and purchasing them).

4. Will Apollo disclose my information to third parties?

• Apollo does not sell, trade or rent your personal information to third parties.
• We use a number of different firms to perform functions on our behalf - such as package delivery, marketing assistance, credit card processing etc. These firms have access to your personal information where needed to perform their function, but are strictly regulated in accordance with UK Data Protection Legislation, to ensure that they do not use it for any other purpose than that stated.
• We reserve the right to undertake such activity in the future with respectable, trusted third parties. We would retain complete control of data usage, but if you are unhappy with your involvement in such activity, you may opt out by sending a blank e-mail message to zerocontact@apollowholesale.com.
• Aggregated statistical information about our customers buying habits and traffic patterns may also be provided to reputable third parties, but this will not include any personally identifying data.

5. Does Apollo need my consent to collect this information?

• By using the Apollo Website, you consent fully to our collection and use of the information outlined above, unless otherwise indicated by you, using the opt-out clauses provided.
• If we make any changes or amendments to this privacy policy, we will update the content of this page to reflect such changes immediately.

Apollo Security Guarantee

Apollo takes your privacy and security extremely seriously, and as such we are committed to protecting you during your time on our Website.
To ensure prevention of online card fraud, we process all your payments in our back office systems, as opposed to online. This takes a fraction longer to process, but allows us to check every transaction and spot any apparent fraudulent activity.
Should despite our efforts such activity take place, we will work with you to provide your card issuer with as much information as needed to prove your case and obtain cover for fraudulent use.